Fault Codes Help for iRobot Roomba Combo j5

Manufacturer

Model

iRobot Roomba Combo j5

The iRobot Roomba Combo j5 is a robotic vacuum and mop designed for automated floor cleaning. It features a dual-purpose bin that can be switched between a dustbin and a mopping solution tank with a mopping pad attachment. It utilizes precision vision navigation to avoid obstacles and create smart maps of the cleaning area. The robot includes multi-surface brushes, edge-sweeping brushes, cliff sensors, and a self-emptying dustbin (sold separately). It's controlled via the iRobot Home app, allowing for scheduling, customization, and remote control. It also features Dirt Detect technology to focus cleaning on heavily soiled areas.

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AI Assistant: How can I help you with the iRobot Roomba Combo j5? My knowledge is based on the product manual.

App Connectivity Issue

Robot cannot connect to the iRobot Home app.

Solutions:

Restart the app, check Wi-Fi connection, reinstall the app.

Battery Safety Issue

Robot will not power on.

Solutions:

Contact customer support for battery replacement.

Charging Error

Robot does not charge when placed on Home Base.

Solutions:

Clean charging contacts, try a different outlet, contact customer support.

Cliff Sensor Error

Robot stops near stairs or edges.

Solutions:

Clean the cliff sensors with a dry cloth.

Factory Reset

Robot returns to default settings.

Solutions:

Reconfigure settings in the iRobot Home app.

Filter Needs Cleaning

Robot performance is reduced.

Solutions:

Remove and clean the filter.

Full Bin

Light ring illuminates red sweeping motion toward rear.

Solutions:

Empty the dust bin.

Low Battery

Robot stops and light ring indicates low battery.

Solutions:

Place robot on Home Base to charge.

Mopping Pad Issue

Robot stops mopping or leaves streaks.

Solutions:

Clean or replace the mopping pad, ensure it's securely attached.

Motor Error

Robot makes unusual noises and stops.

Solutions:

Contact customer support for repair.

Navigation Error

Robot is unable to map the room or gets lost.

Solutions:

Remove obstacles, ensure strong Wi-Fi connection, restart robot.

Object Detected

Robot stops and alerts user.

Solutions:

Remove the object and resume cleaning.

Stuck Under Furniture

Robot stops and displays an error.

Solutions:

Remove the robot from under furniture.

Water Tank Empty

Robot stops mopping.

Solutions:

Refill the water tank.

Wheel Obstruction

Robot struggles to move or makes unusual noises.

Solutions:

Remove debris from wheels.